Most classes will offer a certificate of completion when you pass, which may be sent by mail or via email, depending on the class. You will need to meet all the requirements before you will receive your final grade for the course. Check your class syllabus if you are unsure what requirements still need to be met. Most instructors have a designated time each week set aside for grading and will wait to go through all their students at once, so please be patient if you don't receive your final grade within a few days of submitting the last test.
Mailed Certificates: Once you receive confirmation that you have passed the class, you will need to confirm your address before your certificate will be mailed out. Check to make sure the address listed on your account is your current mailing address and update it if necessary. You will need to do this each time a certificate is ready to be sent, so if you move and don't update your address right away, you'll have a chance to do so before the certificate is sent out. Once you've confirmed your address, you can expect to receive your certificate within the next 1-2 business weeks, depending on where you live.
Emailed Certificates: You should receive your certificate within 1-2 business days of the time you receive your final grade. Make sure to check your junk mail folder if you haven't received it. If you haven't already done so, we recommend adding @leerburg.com and @amazonSES.com to your safe senders list.
In July of 2016, we implemented a new system for keeping track of course certificates. You can view a list of your certificates and their current status, including the day they were sent, on your Account page. (Certificates sent before 07/16 will not be listed.) If you have questions about the status of your certificate or would like to request a new one, contact us here.